Instances where we collect your information include:
- During purchases
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
- Membership / Account Registration
When you create an account or register to our site, we require you to provide us your email. At your discretion, you may save further contact information such as your name, address and contact number to ease your buying experience.
- Browsing our store
When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
- Email Subscription
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates
For European countries, we would like to state that we are GDPR compliant.
Implication of Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com.
How we ensure we have accurate information.
We rely upon you to correctly insert your personal information and provide you with the ability both to view and to amend that personal information as detailed below.
We enable you to view the personal information we store via the My Account Section of the website or App. Here you can view any of your personal details including your registered username, password, email address or date of birth. We also enable you to store and amend up to two addresses for the effective delivery of goods. If you would like to access any other personal information which we hold about you or if you would like to seek the correction of that information, you can do so by contacting us via our contact us page or email us to firstname.lastname@example.org.
Purposes of Collecting Personal Information
- In order to send you offers of goods and services that you have opted in to receive from us via e-mail. You can choose to opt out of us using your personal information for future direct marketing by selecting the unsubscribe option on any of the e-mails that we send to you. You can also select unsubscribe on our website or apps, contact us via our Contact page, email us via email@example.com and request to be unsubscribed.
- In order to allow you to access our website and view the offers that we have made.
- In order to contact you via reasonable means to verify and confirm or discuss purchases for goods or services that you have made.
- In order to complete or fulfill via any reasonable means an order of goods or services that you have made from us.
- In order to respond to your inquiries and do the things you have asked us to do.
Instances where we may be required to disclose your information
We may need to disclose your personal information to third parties in order to deliver goods or services that you have purchased from our website. We disclose this personal information only to ensure that we complete the primary purpose for holding your personal information and for no other reason. The list of potential recipients of your personal information includes the following, some of which may include overseas disclosure (also detailed subsequently);
- A supplier who requires your personal information to complete a delivery or service where that supplier is delivering the goods or providing a service to you on our behalf.
- Postal and Courier companies who are contracted to complete a delivery service on our behalf receive a manifest, which includes names, addresses, and where necessary telephone numbers in order to contact you to complete delivery.
- Customs documents must also contain your personal details when you are purchasing from a sale that is fulfilled from overseas.
- In addition, we also print your personal information on the parcels but we do not publish this information or make it available for any other purpose other than to ensure the delivery of goods.
- If we are required by law to do so or if you violate our Terms of Service.
We never sell, rent or use your personal information or disclose any personal information other than for the above reasons.
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.
Remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
LankaWholesale mostly uses “session” cookies, which are removed from your computer once you leave LankaWholesale. These are used so our service can remember that you have logged in already and prevent you doing so more frequently. The technology we use requires the use of session cookies. Session cookies expire and are deleted after 30 minutes of no activity on LankaWholesale. LankaWholesale also uses persistent cookies to personalise the user experience, to help protect our members and to provide us with research information (such as how often members visit LankaWholesale each month). Persistent cookies allow us to track users on LankaWholesale and help us identify users abusing the LankaWholesale service.
If you wish to be removed from our database for any reason, simply send us an email requesting to be removed via our contact us page.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org